Terms Of Use | The Vibe Design
top of page

Terms of Service

​Effective Date: 05-24-2024

Welcome to The Vibe Design (“The Vibe Design,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any related platforms (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Services Provided

The Vibe Design provides branding, marketing, advertising management (Meta, Google, and other platforms), social media management, AI call agent solutions, design, and related consulting services. Specific details, deliverables, and timelines will be outlined in individual proposals, contracts, or service agreements.

2. Eligibility

By using our Services, you represent that you:

  • Are at least 18 years old,

  • Have the legal capacity to enter into a binding agreement,

  • Will use the Services in compliance with applicable laws and regulations.

3. Client Responsibilities

You agree to:

  • Provide accurate information necessary for us to deliver Services.

  • Supply timely approvals, feedback, and required assets (such as logos, images, or access to ad accounts).

  • Maintain compliance with all relevant industry and advertising regulations, including those set forth by Meta, Google, and other third-party platforms.

We are not responsible for delays or failures caused by your failure to provide required information or approvals.

4. Payments & Billing

  • Payment terms will be specified in your proposal or invoice.

  • Unless otherwise agreed, all payments are due in advance of Services.

  • Late payments may result in suspension of Services until the account is brought current.

  • All fees are non-refundable unless otherwise stated in writing.

5. Intellectual Property

  • Client Content: You retain ownership of all content, trademarks, and materials you provide to us.

  • Company Work: Upon full payment, you will own the final deliverables (e.g., designs, branding assets) unless otherwise specified. We retain the right to display non-confidential work in our portfolio and marketing.

  • Third-Party Rights: You are responsible for ensuring that any materials you provide do not infringe the intellectual property rights of third parties.

6. Third-Party Platforms

Our Services may involve managing or integrating with third-party platforms (e.g., Meta Ads, Google Ads, GoHighLevel, Twilio). We do not control these platforms and are not responsible for their performance, downtime, or compliance requirements. You agree to comply with their terms of service and policies.

7. AI Agent Services

If you subscribe to our AI call agent or automation services:

  • You authorize us to use AI tools to interact with leads and customers on your behalf.

  • You remain responsible for compliance with privacy, HIPAA (if applicable), and data protection laws.

  • We make no guarantees regarding lead conversions or outcomes, as these depend on variables outside our control.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the Services, except where disclosure is required by law.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential damages.

  • Our total liability under these Terms shall not exceed the amount you paid for Services in the three (3) months preceding the claim.

10. Disclaimer of Guarantees

We do not guarantee specific results such as revenue increases, lead conversions, or search engine rankings. Marketing outcomes vary based on numerous factors outside our control.

11. Termination

  • Either party may terminate Services with written notice according to the cancellation terms in your agreement.

  • We may suspend or terminate Services immediately if you breach these Terms, fail to pay, or engage in unlawful activity.

12. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law provisions.

13. Changes to Terms

We may update these Terms from time to time. The most current version will always be posted on our website, with the “Effective Date” updated accordingly. Continued use of our Services after changes indicates your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

The Vibe Design
📧 Email: hello@thevibedesign.com
📞 Phone: 617-505-8409
🌐 Website: www.thevibedesign.com

bottom of page